FAQ – semitseasia

FAQ

CROSSFADE FAQ 

What's the sound difference between the Crossfade LP, Cropssfade LP2, and Crossfade M-100?

The Crossfade LP and LP2 are part of our "Live Series" with heavy bass, while the Crossfade M-100's and M-80's are part of our "Modern Audiophile" M-Class with more refined mids and highs.

What are verified like new/private sale items?

These are older or refurbished V-MODA products.

My headband is too tight, what can I do?

To relieve the pressure, you can stretch the headband by bending it outwards (placing hands on the ends of the headband - not the earcups). You may repeat this process until you're happy with a looser fit. You can also bend the headband inwards to make a tighter fit.

I'm only getting sound out of one ear on my headphones? What should I do?
First, try both cords (if provided), making sure the 45-degree angled plug is plugged into your device and not your headphones. Second, test the headphones on multiple devices if possible. If the problem persists, please fill out our warranty form.

My 1-Button SpeakEasy cable play/pause button won't work, what should I do?
Make sure you have the 45-degree plug inserted into your device (phone, tablet, iPod, etc), and the straight end plug inserted into your headphones. You may also want to make sure your headphone socket on your device is clean and clear of any debris.

Are my memory cushions replaceble?
Yes they are, please visit our accessories section to purchase extra pairs.

BOOMPRO/GAMING FAQ 
My BoomPro microphone won't work, what should I do?

Make sure the mute button is switched OFF, and that the volume knob is turned up. If using with a Windows PC that has seperate audio-out and mic-in jacks, make sure you're using the provided VoIP adapter when connecting to the computer (see more below).

What if my PC/device has two 3.5mm jacks for headphone (audio-out) and microphones (mic-in)?

If your computer and/or device has seperate jacks, you will have to use the provided VoIP adapter (female to two-male jacks - labeled headphone and microphone) when plugging in your BoomPro, or else you may experience issues such as no sound or no-volume when using the BoomPro cable.

What devices are compativle with the BoomPro?

The 3.5mm plug on the BoomPro is compatible with iOS devices, Android devices, and most computers/PC's. However, if the pin-assignment of the device is not matching up with the BoomPro's preset universal 4P pin-assignment, there may be a chance the BoomPro will not work.

What V-MODA models are compatible with the BoomPro?

Crossfade LP, Crossfade LP2, Crossfade M-100, Crossfade Wireless, Crossfade M-80, V-80, and XS.

What non V-MODA models are compatible with the BoomPro?
Most headphones that have a female 3.5mm (1/8") jack on the earcup should work, as long as the straight plug on the BoomPro is able to be fully plugged in and make full contact. Headphones that use 2.5mm size jacks will not work (and may not work even with 2.5mm to 3.5mm (1/8") adapters).

Will my BoomPro microphone work on the Sony Playstation 4?
Yes, the BoomPro microphone will work out of the box (no adapter needed) with the Sony Playstaton 4. Just plug the 45-degree plug into the headphone jack on the Dualshock 4 controller, and the other end into your headphones.

Will my BoomPro microphone work on the Sony Playstation Vita?
Yes, the BoomPro microphone will work out of the box (no adapter needed) with the Sony Playstaton Vita. Just plug the 45-degree plug into the headphone jack on the bottom of the Vita, and the other end into your headphones.

Will my BoomPro microphone work on the Sony Playstation 3?
The BoomPro microphone will not work out of the box with the Sony Playstation 3, an adapter will be needed for functionality.

Will my BoomPro microphone work on the Microsoft Xbox 360?

The BoomPro microphone will not work out of the box with the Microsoft Xbox 360, an adapter will be needed for functionality.

Will My BoomPro microphone work on the Microsoft Xbox One?

The BoomPro microphone will not work out of the box with the Microsoft Xbox One, the official Xbox One headset adapter will be needed for functionality.

Do you sell a gaming console adapter for your BoomPro Microphone?
No, we do not.
 MISC FAQ 
When using my supplied 1/4" adapter with my headphones, I get no sound when plugged into my DJ Mixer/receiver. What should I do?
It's possible that your mixer/receiver/device is incompatible with our current 1/4" adapter and/or our 1-button and SharePlay cables. Please try using a standard audio cord (no microphone/splitter) or our CoilCable instead.

I bought my headphones from an online retailer and am not sure if they are legit, what should I do?

Please check our No Fugazi page for more details. We recommend only buying from our Verified Resellers. Headphones bought from non verified resellers could be fake, and are not covered under our Premier Warranty